DPDS Drain Repair Service Customer Reviews

Victorian Drain Trap Removed. 5/5

“Called them as was advised my drain interceptor is broken causing weekly blocked drains at my house.
Got a fixed quote, which I accepted, the engineers were booked in for the next day, got on with the job, very tidy workers, used a camera to find exact location of the problem, dug up my drive and carried out the repair and reinstated my drive superbly. Would definitely recommend and will use again should another drain problem become apparent."

Mr. W, Poole, Dorset, 22/06/2022

Removal of drain interceptor. 5/5

“Fantastic job. Poor chap spent about 1 hour upside-down head first in a 18 by 18in manhole to dig out the old interceptor, this unusual technique probably saved us over £1000 as it avoided excavation and diggers etc. Job well done!"

Mr. Mason, Bournemouth, Dorset, 10/06/2022

“Work was completed as promised. Darren is a very hard worker who knew exactly how to solve our problem of a flooding patio which was causing deterioration of a retaining wall and threatening to rise above the damp proof course. He did exactly what he said he would in a timely and tidy manner, ably supported by Romy's efficient administration and customer service skills. I can understand why this company is one of the few to be listed on the Trading Standards site. Will definitely use again should I have any drainage problems in the future. (Reviewed April 2022)”

Customer in Christchurch, 27/04/2022

“I had a problem with my main drain regularly blocking and was advised to have the inceptor removed. Within 48 hours of contacting DPDS Darren came and fixed the problem. When I contacted them about this the service and response was excellent. Thank you. (Reviewed April 2022).”

Customer in Poole, 25/04/2022

“Responded immediately to enquiry on the website with a competitive quote and were here the next morning before 8am. They did a great job replacing an old broken cast iron manhole cover with a nice new plastic one, leaving the place clean and tidy. If only every company was so efficient, responsive and good at their jobs, getting work done on the house would be so much easier. (Reviewed March 2022).”

Customer in Bournemouth, 23/03/2022

“From estimate to completion of the work was a quick and very impressive service.
The work involved the removal of an old drain interceptor, repairs to the inspection chamber and the fitting of a new manhole cover and frame. This was all carried out in a quick and very professional manner. I would have no hesitation in recommending DPDS and would certainly use them again myself if the need arose. (Reviewed January 2022).”

Customer in Poole, 31/01/2022

“Darren was prompt to attend to look at work required. He was informative about what needed to be done and gave a quote on the spot. This was emailed through very promptly by Romy in the office. Very friendly but professional service. Darren and his colleague arrived promptly at the agreed time and date. Work was completely quickly and everything was left neat and tidy. Would definitely recommend.”

Customer in Wimborne, 15/01/2022

“Amazing and professional service - a real specialist in interceptor traps and drainage problems - sorted my girlfriends broken system with the minimum of fuss and cost and left the site tidy.
My girlfriend is an NHS worker and even offered a reduced rate and flexible call out time to minimise the hassle. Big thanks”

Customer in Lymington, Hampshire, 22/10/2021

“Got a quote instantly over the phone and then confirmed by email. Pleasant lady in the office, obviously knowing what she was talking about. Darren was extremely polite, professional, and quick! Absolutely delighted with the work Dorset Property and Drainage Solutions did, at such short notice. The new cover looks so much better and safer. Thank you!”

Customer in Bournemouth, Dorset, 02/09/2021

“The work was completed in a timely manner. The team was friendly and polite at all times and the work was carried out in a very efficient manner. I would be able to recommend them without hesitation.”

Mr. H., Broadstone, Poole, Dorset, 01/08/2021

“Absolutely fantastic service, arrived on time, done the job, tidied up after himself and cleaned up the overspill from the drains. Would highly recommend!”

Customer in Bournemouth, 20/07/2021

“From start to finish the work was carried out very efficiently and professionally on all levels - from initial phone enquiry to job completion. The gravel driveway site was left in a clean and perfect condition and we have no hesitation on recommending Darren and his team to others.”

Mr. N., West Parley, Ferndown, Dorset, 16/05/2021

New stack pipe and waste outlet. Also replace old water pipe with larger plastic pipe. 10/10

“They were amenable, diligent and conscientious. They kept us informed and confirmed exact locations to ensure sanitary ware was positioned correctly. They went out of their way to ensure we were not without a toilet and water for as short a time as possible. Whilst they were working building control inspected and the inspector was complimentary on their knowledge and pleased with there work. We would recommend them without hesitation as we are extremely satisfied"

Mr. T, Bournemouth, Kinson, Dorset, 20/04/2021

Drain Re-Routing. 10/10

“Work took less than a day - unable to arrive on day agreed but was in touch to explain and re-arranged for following day. Did work as per quote was quick efficient and very tidy. Would have no hesitation recommending them to others."

Mr. Sly, Ringwood, Ashley Heath, Dorset, 07/03/2021

Garden Drainage. 10/10

“Initial enquiry handled with friendly and helpful efficiency, rapidly followed up with a site visit to view my heavily waterlogged lawn and severe pooling in the garden. Probable cause and suggested solution were explained in a clear, constructive and courteous manner. Work began a week later and was carried out professionally, with frequent updates and explanations. Results were virtually instantaneous and – so far – have been completely successful. Garden was left neat and tidy. Priced as initial estimate - no surprise problems. Would strongly recommend."

Mr. Tilson, Verwood, Dorset, 11/02/2021