Garden Drainage Surface Water Drains in Garden 5/5
DPDS installed surface water drains in our back garden in July this year but I delayed reviewing their work until we'd had some decent rainfall and a chance to see how it performs. We have clay soil and this is prone to flooding and forming large puddles in the lawn. These took several days to drain away and left the lawn in a very soggy state. I'm delighted to say that the land drains work extremely well and we no longer have an inland lake every time it rains. There are some areas which do still show surface water after a heavy downpour but they clear within a couple of hours, which is a massive improvement. The job was completed on time and with very little mess. After 4 months all evidence of the digging has disappeared and lawn looks great. Many thanks for doing an excellent job and I'd thoroughly recommend DPDS.
Customer Review in Ferndown/West Parley, Dorset, 23/11/2024
“From estimate to completion of the work was a quick and very impressive service.
The work involved the removal of an old drain interceptor, repairs to the inspection chamber and the fitting of a new manhole cover and frame. This was all carried out in a quick and very
professional manner. I would have no hesitation in recommending DPDS and would certainly use them again myself if the need arose.”
Customer in Poole, 15/10/2024
“Darren was prompt to attend to look at work required. He was informative about what needed to be done and gave a quote on the spot. This was emailed through very promptly by Romy in the office. Very friendly but professional service. Darren and his colleague arrived promptly at the agreed time and date. Work was completely quickly and everything was left neat and tidy. Would definitely recommend.”
Customer in Wimborne, 20/08/2024
“Amazing and professional service - a real specialist in interceptor traps and drainage problems - sorted my girlfriends broken system with the minimum of fuss and cost and left the site tidy. My girlfriend is an NHS worker and even offered a reduced rate and flexible call out time to minimise the hassle. Big thanks”
Customer in Lymington, Hampshire, 13/08/2024
Fantastic experience - manhole cover
“Got a quote instantly over the phone and then confirmed by email. Pleasant lady in the office, obviously knowing what she was talking about. Darren was extremely polite, professional, and quick! Absolutely delighted with the work Dorset Property and Drainage Solutions did, at such short notice. The new cover looks so much better and safer. Thank you!”
Mr. D., Bournemouth, Dorset, 26/06/2024
Victorian Drain Interceptor Removed & CCTV Drain Survey 5/5
"Absolutely superb service from start to finish removing our old Victorian interceptor trap that kept blocking. After filling out the web site enquiry form I had a call back within 20 minutes from Romy and after sending some site photos, I had a quote within a couple of hours. Excellent communication throughout the process and very reassuring clearly explaining what happens. Work was done quickly and efficiently within a few hours just using hand tools, and the area was left clean and tidy. Process was topped off with a CCTV survey to check everything. Very competitively priced and they were willing to travel from Dorset to Reading in Berkshire. I hope my rodding poles never see the light of day again but I just wish I had had this work done years ago. Really cannot recommend this company highly enough."
Mr J., Reading, Berkshire, 19/06/2024
CCTV Drain Survey to find Rat Entry Points 5/5
Darren and his team attended my home to survey the drains for rats! He found the problem area where they get into my cavity!!! He was very patient, thorough and offered me great advice. Romy, who runs his office is amazing, really proactive and helpful.
Mrs S, Bournemouth, Dorset, 05/06/2024
“The work was completed in a timely manner. The team was friendly and polite at all times and the work was carried out in a very efficient manner. I would be able to recommend them without hesitation.”
Mr. H., Poole, Broadstone, Dorset, 29/05/2024
Remove Roots from drain and repair. Fill in trench and make good. 5/5
“Darren was quick, efficient, tidy and he was a very pleasant man. I would have him work for me again. The office personnel were very pleasant and nothing was too much trouble.”
Customer in Ferndown, 11/04/2024
Outstanding Standard of Work and Customer Service 5/5
The standard of work and customer service was outstanding. Darren and Jay worked really hard installing the drainage system in my garden. They were extremely neat and tidy and left my garden looking like nothing had happened despite two deep ditches being dug and a chamber being installed. They were extremely polite, courteous, knowledgeable, enthusiastic and hard working. Romy kept my family informed on progress sending out a report and photographs every day. The level of customer service from the whole team was really outstanding and I would not hesitate in recommending DPDS to anyone.
Mr. G., Verwood, Dorset, 25/03/2024
Repair to faulty damaged drains 5/5
“Great service from beginning to end. Prompt reply to request for help. Thorough assessment and clear explanation of required works. Fast quote and work carried out within days.
Polite, pleasant, dog friendly team, they worked hard and conscientiously, clearing up as they went. They will definitely be my 'go to' if I have any drainage issues in the future. Great
customer service from Romy in the office and Darren and his team. Thanks so much!”
Customer in Poole, 05/03/2024
Installation of New Rainwater Soakaway 5/5
“From start to finish the work was carried out very efficiently and professionally on all levels - from initial phone enquiry to job completion. The gravel driveway site was left in a clean and perfect condition and we have no hesitation on recommending Darren and his team to others.”
Customer, Ferndown, 25/02/2024
New Rainwater Soakaway 5/5
“These guys are the right team for the job. They were professional, courteous and kept us updated at all times. We are very happy with the work carried out and would highly recommend them to anyone.”
Customer in Ferndown, 30/01/2024
New Manhole Cover to Private Road 5/5
“The work was done quickly and in a professional manner. The results were excellent. I would thoroughly recommend Dorset Property and Drainage Solutions and will use them again in the future.”
Customer in Poole, 12/01/2024
New Soak Away 5/5
“From start to finish the work was carried out very efficiently and professionally on all levels - from initial phone enquiry to job completion. The gravel driveway site was left in a clean and perfect condition and we have no hesitation on recommending Darren and his team to others.”
Mr. N., West Parley, Ferndown, Dorset, 27/12/2023
Drain Interceptor Removed. 5/5
“Excellent service from Darren and his team providing a quote quickly with a short timescale for a date to repair. The work itself was conducted quickly, professional inside two (2) hours. Absolutely recommend this company."
Mr. W., Winchester, 08/11/2023
New stack pipe and waste outlet. Also replace old water pipe with larger plastic pipe. 5/5
“They were amenable, diligent and conscientious. They kept us informed and confirmed exact locations to ensure sanitary ware was positioned correctly. They went out of their way to ensure we were not without a toilet and water for as short a time as possible. Whilst they were working building control inspected and the inspector was complimentary on their knowledge and pleased with there work. We would recommend them without hesitation as we are extremely satisfied"
Mr. T, Bournemouth, Kinson, Dorset, 31/10/2023
Rainwater Drainage Problem Fixed - Brilliant
Our fixed rainwater pipe was blocked causing excess water overflowing from the water butt. Darren was able to provide a great solution by fitting a new
gulley and pipe to our soak away inspection pit. The service we had from our initial call to a very friendly and pleasant Romy, Darrens knowledgeable advice and to the prompt service of the work
carried out was second to none. We will certainly use this company again if need be and recommend to our friends and neighbours.
Mr. + Mrs. B., Ferndown, 16/10/2023
Dorset Property and Drainage Solutions is your traditional tradesman company in Ferndown, taking care of all your drain and water installations. We provide comprehensive advice, high-quality professional
work and an extensive level of service which is monitored at all times - both during and after the completion of the project. And we're there for you, in person, both during and outside of normal
office hours.
We guarantee that all of our work is carried out without any hassle and with a positive impact on the environment!
We take great pride in the loyalty of our customers, which is what motivates our continuous development as a company. The most modern and up-to-date technologies and continuous professional staff
training are all priorities for us as we support you through whatever situation you find yourself in.
See for yourself! Contact us now. We look forward to hearing from you.
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